I love that I have 30 days to pick up my items like other auction companies only give you 4 hours ...
I have done several purchases from Waterbury Auction Gallery...we are getting to know each other....hopefully see you again soon!! 5 Star Service all the way!
To pick up I had to schedule a time which was no big deal, but the guy gave me a hard time on the phone and warned me if I missed my one hour window I'd forfeit my item. I got there during my time slot and called and the same guy answered. I told him I was there to pick up and he nearly hung up on me saying I had to schedule it ahead of time. I explained I had scheduled it ahead and it felt like he begrudgingly came to the door. He opened the door, took my license, told me to wait in the hall, and closed the door behind him like I was a criminal. Luckily another guy brought the painting out and returned my license was nice and I love the painting, but I don't know why that one guy was so nasty to me! It's a business, he wasn't doing me a favor...I paid and did everything he asked but still felt like the main guy couldn't be bothered to be even nominally pleasant.