Mary Rachich
4.75 22 Reviews 
AN
November 2024 New York

Fabulous experience with TCC!! Can't wait for the next auction. Thank you!!

TCC
Thank you so much for the glowing review, Jason. We look forward to seeing you again.
 
AN
November 2024 NY

Mary and the team at TCC Auctions are a delight to work with. Great communication and accurate listings. Highly recommend.

TCC
Thank you so much, Emanuel! We appreciate your repeat business with TCC Auctions.
 
AN
November 2024 NY

Thank you very much for the wonderful customer service! Terrific! Much gratitude!

TCC
We really appreciate the feedback, Kimberly! We hope to see you again at one of our auctions.
 
AN
August 2024 New Hampshire

5 Star Seller in Every Way! Many thanks, Pam

TCC
Thank you, Pam! Hope you are enjoying the beautiful items you won at our auction. We appreciate you taking the time to leave feedback. Hope to see you at another TCC Auction soon!
 
AN
July 2024 CT

Fantastic transaction.

TCC
Thank you, Jasmine! We hope you are enjoying the items you purchased and hope to see you again at a TCC auction.
 
AN
July 2024 CT

As usual, pick up was smooth, pleasant and friendly. I'm looking forward to the next auction by TCC.

TCC
We appreciate your repeat business, Mary. Thank you for taking the time to provide feedback. We look forward to seeing you again at a TCC auction!
 
AN
July 2024 New York

Amazing customer service and accommodation. We'll certainly be dealing with TCC again! Always responsive and more importantly, kind!

TCC
Thank you, Alexander! It was a pleasure to work with you at this auction. We hope to see you at another TCC auction soon.
 
AN
July 2024 CT

TCC proved to be friendly, efficient and a pleasure to deal. Weather was so hot, but everyone pushed through with a smile. Thanks...
I will be sure to check out all new auctions.
I couldn't be happier with my purchase. Exactly as described.

TCC
Thank you for your feedback, Mary. We're glad you're happy with your purchase and look forward to seeing you at another auction.
 
AN
June 2024 Connecticut

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TCC
Thank you, Coleman! We appreciate your business and look forward to seeing you at a future TCC Auction.
 
AN
June 2024 Ny

This was chaos. I got there at 10:00am and left around 1:00pm. I echo the same experience that another buyer left on the June 26th event.

I had to go inside more than 20 times to get things that were located all over the place.

There were many lots that were not presented to me and some lot that I won that were divided and I was not aware so I missed on having those.

I lost over $50, if not more, because I felt rushed, even after taking more than 2 hours to get my things, because there was a big line of people that were mad and I guess I was part of their delays, but in fact was the fact that everything was located everywhere around the house instead of all lots being in one place.

I asked for a refund but was informed that because I signed the paper that said that I received everything, even when they were aware that they didn't showed it to me. I felt pressured to sign because of all the looks from more than 20 people that were waiting in line for over 45 minutes it one of the hottest day.

I was even accused of taking someone's lot. I was chased to my car and told that I took it and they went thru my whole lot, that was on the side of the house, on the floor, and when they couldn't find it asked me if it was in the car. I knew what they were talking about cause I saw it earlier and even went inside to show the staff and the owner of the lot where it was located. Can you believe that? i spent so much time in that house that I kind of new where everything was.

I felt sorry for the staff that had a real hard time with the organization of this. It was chaos, mainly because a lot of people didn't follow the rules that were posted on the auction but I think they should have done better. like one person would take care of whomever was there with 1 to 3 items... another for those with 3 to 10 and another one of 10 or more, that way someone that was there to pick up one piece could have left not wait 1.5 hours.

I like everything I won but was very disappointed that the main things that I wanted were left behind and no refund given, even after I was very educated and patient with the whole process and was in continues communication via text.

I don't think is the auctioneers fault that I wasn't even considered for a refund since, a least, for lots were left behind and I was not aware. I know it was my responsibility to make sure I receive all of them but when you have a mob of angry and frustrated people looking at you going in and out, in and out while they are outside, directly on the sun, you kind of feel the pressure to take what you can and leave before someone takes his anger on you.

The lack of internet service on my phone, because of the area, made everything way more difficult and I asked 2 times for a Wifi password and I was not given one.

Lesson learned for the next time I encounter something like this but I hope that next time they can be more understanding of the situation.

TCC
Emmanuel, thank you for your feedback and suggestions. We’re sorry pick up wasn’t a smooth process for you. Buyers were notified prior to pick up to bring the appropriate manpower to move items because no moving assistance would be available onsite. (It’s common that no moving assistance is available at other auction pickups as well.) A staff member walked buyers to their auction items. Your 16 lots, all tagged with item numbers and descriptions, were located in 3 rooms. Moving everything yourself was challenging. We did ask if you accidentally grabbed another nearby lot; you said you didn’t think so but that we could double check. We’re sorry if you felt that was accusatory; that certainly wasn’t our intent and indeed, you didn’t have that lot. When we texted later you confirmed you accidentally took an entirely different lot. No worries; mistakes happen. We understand that and worked it out with you and the other buyer. We appreciate your suggestion regarding dividing the pick-up line by number of lots purchased. It’s a good idea and one we will implement (if buyers have the appropriate manpower). We understand you’re new to auction shopping. We welcome you and greatly appreciate your business and feedback. If you have any questions we’re here to help.