TCC Auctions brings you quality treasures... furniture, collectibles, art and more.
Moving? Downsizing? Liquidating inventory? Let us help you streamline the process.
Mary Rachich, Auction Manager
tccauctionquestions@gmail.com
IG: tccauctions Facebook: TCC Auction
www.tristatecluttercutter.com
Based on 20 reviews
New Hampshire
Verified Bidder
5 Star Seller in Every Way! Many thanks, Pam
Ct
Verified Bidder
Fantastic transaction.
Ct
Verified Bidder
As usual, pick up was smooth, pleasant and friendly. I'm looking forward to the next auction by TCC.
New York
Verified Bidder
Amazing customer service and accommodation. We'll certainly be dealing with TCC again! Always responsive and more importantly, kind!
Ct
Verified Bidder
TCC proved to be friendly, efficient and a pleasure to deal. Weather was so hot, but everyone pushed through with a smile. Thanks...
I will be sure to check out all new auctions.
I couldn't be happier with my purchase. Exactly as described.
Connecticut
Verified Bidder
.
Ny
Verified Bidder
This was chaos. I got there at 10:00am and left around 1:00pm. I echo the same experience that another buyer left on the June 26th event.
I had to go inside more than 20 times to get things that were located all over the place.
There were many lots that were not presented to me and some lot that I won that were divided and I was not aware so I missed on having those.
I lost over $50, if not more, because I felt rushed, even after taking more than 2 hours to get my things, because there was a big line of people that were mad and I guess I was part of their delays, but in fact was the fact that everything was located everywhere around the house instead of all lots being in one place.
I asked for a refund but was informed that because I signed the paper that said that I received everything, even when they were aware that they didn't showed it to me. I felt pressured to sign because of all the looks from more than 20 people that were waiting in line for over 45 minutes it one of the hottest day.
I was even accused of taking someone's lot. I was chased to my car and told that I took it and they went thru my whole lot, that was on the side of the house, on the floor, and when they couldn't find it asked me if it was in the car. I knew what they were talking about cause I saw it earlier and even went inside to show the staff and the owner of the lot where it was located. Can you believe that? i spent so much time in that house that I kind of new where everything was.
I felt sorry for the staff that had a real hard time with the organization of this. It was chaos, mainly because a lot of people didn't follow the rules that were posted on the auction but I think they should have done better. like one person would take care of whomever was there with 1 to 3 items... another for those with 3 to 10 and another one of 10 or more, that way someone that was there to pick up one piece could have left not wait 1.5 hours.
I like everything I won but was very disappointed that the main things that I wanted were left behind and no refund given, even after I was very educated and patient with the whole process and was in continues communication via text.
I don't think is the auctioneers fault that I wasn't even considered for a refund since, a least, for lots were left behind and I was not aware. I know it was my responsibility to make sure I receive all of them but when you have a mob of angry and frustrated people looking at you going in and out, in and out while they are outside, directly on the sun, you kind of feel the pressure to take what you can and leave before someone takes his anger on you.
The lack of internet service on my phone, because of the area, made everything way more difficult and I asked 2 times for a Wifi password and I was not given one.
Lesson learned for the next time I encounter something like this but I hope that next time they can be more understanding of the situation.
Connecticut
Verified Bidder
The item was exactly as described. Pick up was easy and well organized. It was a pleasure to do business with TCC. Can't wait for their next auction. Thank you!
New York
Verified Bidder
pick up was a nightmare and took hours.
New York
Verified Bidder
On a positive note, I liked the items I purchased, and they were truly bargains. But the pickup experience was an absolute nightmare, and it was certainly not worth the time, effort and aggravation at pickup.
The way they did pick up was - there was a 3 hour window on a Saturday, which is similar to all of the other auctionninja sellers although some sellers have longer pickup windows. Other sellers do this relatively efficiently (for example, by coordinating all purchases of a given buyer and placing them together in one spot (which is only logical), and some sellers go the extra mile and box up lots to facilitate pickup and minimize aggravation all around, but my experience with TCC was just terrible and it's as though they never did an auction before and never thought about how to do a pickup efficiently or even just logically.
Each buyer had to go into the very messy and unorganized cluttered house and search the house to find one of their auction lots. Then they had to gather their items and see staff to approve each item in the lot, then take the lot out to their car themselves, go back and get the next lot, get it approved, and so on until each person had all their lots. Then, they had to go find someone else to sign out. And only then could the next buyer could go in. Add on top that, the exit door where we were supposed to carry our items out was not working properly and blocked you on the porch with a tight railing which had to be navigated around, making it unnecessarily difficult and creating a safety hazard.
On a 90+ degree day, we all waited in line for over an hour and a half! Each of us presented a "problem solving idea" but the auction staff were annoyed at us for having the audacity to try to help.
What made it entirely impossible was that only one person was allowed in the house at a time and staff would not help. Eventually, the rules were changed so we were allowed to send "one volunteer" to go in the house with a buyer to carry out heavy things like furniture. One older lady had a huge dresser on the 3rd floor (winding staircase). A buyer in the back of the line had to do it for her as the staff would not help. Aside from human decency and the camaraderie of sharing in the awful experience, the motivation for buyers to help was, "I don't think I can wait, let me help you so we can move this process along; I have another auction pickup I have to get to" (and personally, I had to get to work and was late as a result of the chaos). I would not have expected picking up four items to take 2 hours but that's what happened. Several people left their items behind, and I hope they received a full refund.
So, it was a total disaster. Not to mention the street was completely blocked with everyone's parked cars and the Amazon delivery guy was having a fit and I thought it would come to fisticuffs, so the poor pickup process was not only problematic for the auctionninja customers, it was disrespectful to the community in general.
Getting in contact with us is now easier than ever! Just fill out the appropriate fields below and we'll get back to you as soon as possible!
We will not share your information.
1. USE OF SITEYou may use the Site only in accordance with and subject to these Terms of Use. Once you complete and submit your registration you have opted-in to receive email communication from us and in order to remain a member of this Site, you must agree to receive email from us.
You must also authorize TCC (aka TriState Clutter Cutter) to charge the credit or debit card you have entered on this site for the hammer price of an item which you were the high bidder plus the buyer's premium and all applicable sales tax. Your card will be charged within 24 hours of auction end. Failure to keep valid credit card information on file will result in your use of the site being terminated.
To initiate your ability to bid with TCC, an initial $1.00 pre-authorization transaction will appear on your statement. This pending transaction will not settle and will drop off after 5 -7 business days (American Express & Discover may take longer).
You certify that you are an authorized user of this credit card and that you will not dispute the purchase payments with your credit card company provided the transactions correspond to the terms indicated in this authorization outline.
2. MEMBERSHIP ELIGIBILITYThe Site is available to members who are 18 years and older and who have not been suspended or removed by TCC for any reason. By becoming a member you represent that you are of legal age. As a member, you agree to provide true accurate, current and complete information about yourself as prompted by the Site’s registration forms. In addition, as a member, you agree and acknowledge that you will maintain valid credit card info within your membership profile so long as you maintain an account with TCC.
3. BUYER'S CONTRACTBids placed on the TCC website are a binding contract and you are responsible for paying all amounts due to TCC including sale price, buyer's premium and all applicable taxes. Please do not bid if you are unable to pay and take possession of the items in the specified time periods for each auction, sale or event. Any items won and not paid for within 24 hours of auction close are eligible for sale to underbidder(s). All sales are final. No returns, credits or exchanges.
4. ITEM DESCRIPTIONAll items are sold as-is, where-is. While TCC will do its best to list any damage, repairs or restorations, the absence of these descriptions or conditions must not be taken to imply that the lot is in perfect condition. Most of the items TCC sells are antique, vintage or used. You should expect signs of wear consistent with age. TCC offers preview inspections when possible for the sole purpose of allowing the opportunity for personal inspection before placing your bids. Condition reports may be available. All sales are final. No returns, credits or exchanges.
5. BUYER'S PREMIUMA buyer’s premium of 18% will be added to the hammer price in all auctions and will be charged along with the hammer prices and applicable sales tax to the credit or debit card you have on file with TCC within 24 hours of the auction end.
6. SALES TAXAll sales are subject to appropriate sales tax laws. Tax exempt buyers must provide the appropriate state sales tax exemption certificate prior to the end of the sale. Upon receipt of such information by TCC, your future purchases will not be taxed. Tax resale forms can be submitted in your membership profile. Your profile name and address must be the same as your resale certificate.
7. RETENSION OF CREDIT CARD INFORMATIONBy providing your credit card information to TCC, you authorize TCC to charge your credit card for the purchase amount of any successful bid plus the buyer's premium and any applicable taxes.
Your card will be charged within 24 hours of auction end. Failure to keep valid credit card information on file will result in your use of the site being terminated.
To initiate your ability to bid with TCC, an initial $1.00 pre-authorization transaction will appear on your statement. This pending transaction will not settle and will drop off after 5 -7 business days.
You certify that you are an authorized user of this credit card and that you will not dispute the purchase payments with your credit card company provided the transactions correspond to the terms indicated in this authorization outline.
TCC does not store your credit card information for security purposes.
8. PICK-UPSuccessful buyers must pick up their items at the designated sale location within the assigned time frame as stated in the sale details page.
If after winning an item you determine you are unable to pick up your items during the scheduled removal times and dates, you must contact TCC within 24 hours prior of the pick-up date to determine if alternate arrangements can be made. These arrangements will be at the sole discretion of TCC and will be subject to transport, labor and/or storage fees. Please bring your paid invoice and valid id (drivers license) to collect your items at Pick-up.
9. FORFEITURE OF ITEMSAny items not paid and / or not picked up during the specified pick up time in accordance with the Site’s Terms & Conditions will be forfeited by you. TCC at its sole discretion will reoffer the items or donate them to a charity of TCC's choosing. TCC reserves the right to report your account to collections for the combined total of the original invoice amount and any moving or disposal charges. Your membership with TCC will be revoked unless past due invoices and any additional charges are paid in full.
10. PROHIBITED USEYou agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adept, edit or create derivative works from content or materials on the Site. Use of the content and materials for any purpose not expressly permitted in these Terms of Use is prohibited. You may not decompile, reverse engineer, disassemble, or otherwise reduce the Site to a human-perceivable form, except and only to the extent that such activity is expressly permitted by applicable law, and in that case, only if you notify us in writing in advance . You may not copy, frame-set, enclose or otherwise distribute any part of the Site.
A NOTE ABOUT EXTENDED BIDDING ("SOFT CLOSE")TCC online auctions feature extended bidding (a.k.a. "soft close"). Is is the closest way to mimic the actions of an auctioneer (in a live auction) in an online/automated format. During a live auction, the auctioneer gives bidders opportunities to increase their bids before hammering the winning bid (when there is no further interest in the lot). Our online, automated system will automatically extend the closing time of a lot (auction item) whenever a bid is placed within the last five minutes of its scheduled closing to allow other interested bidders an opportunity to increase their bid (if the wish to do so). This may occur multiple time on any given lot depending on bidder interest. Once all interest and bidding in a lot ceases, the clock will run out and the lot will close.
New York
Massachusetts
Vermont
Illinois
Texas
Colorado
Florida
Connecticut
California
Connecticut
New York
Pennsylvania
New York
Rhode Island
North Carolina
Texas
Washington
Massachusetts
Washington
District of Columbia