I hesitated about writing this because I buy from this seller a lot, but I'm hoping they will learn & improve from this review. Their prices are fair & they often have great merchandise, but I buy from A LOT of different companies & their pickup etiquette is just awful. I purchased 2 lots of 150 pieces of glassware which needed very careful packing, & I even brought 2 helpers plus many boxes & newspapers to try to make the packing process go as quickly as possible & get out of their hair. The pickup staff could not have been ruder. They did not want to let me in the house to pack my items up; they tried to shove piles of glassware at me in the tiny little foyer in the front of house, where there was no room to even stand, much less pack. I insisted I could not pack all that glass in that tiny front area & they begrudgingly let me into the house, & gave me attitude the entire time I was there. All I was doing was sitting on the living room floor packing my stuff, I had no intention of disturbing anything else in the house, & they should know me by now & acted a lot more gracious considering how frequently I buy from them.... Not to mention how much money I spend on their auctions! If you are a company selling fragile items, you need to either have them packed up in advance if you want to get the pickups over with quickly (which many auction companies do); or at least designate a packing area for your buyers & don't rush them out the door. The customer service here is sorely lacking.
Hello, everything was perfect, Fast pickup of merchandise, and I even bought a concrete Frog from outside of the Garden... A+++++++++ Thanks again, Anthony Liucci
I've purchased from several auctions by Sisters in Charge. They are organized with quick pick ups.
Great items shipped as promised. Very busy professional company with great communication. Thanks so much!