Kathy Marie
4.50 26 Reviews 
AN
December 2024 New York

I hesitated about writing this because I buy from this seller a lot, but I'm hoping they will learn & improve from this review. Their prices are fair & they often have great merchandise, but I buy from A LOT of different companies & their pickup etiquette is just awful. I purchased 2 lots of 150 pieces of glassware which needed very careful packing, & I even brought 2 helpers plus many boxes & newspapers to try to make the packing process go as quickly as possible & get out of their hair. The pickup staff could not have been ruder. They did not want to let me in the house to pack my items up; they tried to shove piles of glassware at me in the tiny little foyer in the front of house, where there was no room to even stand, much less pack. I insisted I could not pack all that glass in that tiny front area & they begrudgingly let me into the house, & gave me attitude the entire time I was there. All I was doing was sitting on the living room floor packing my stuff, I had no intention of disturbing anything else in the house, & they should know me by now & acted a lot more gracious considering how frequently I buy from them.... Not to mention how much money I spend on their auctions! If you are a company selling fragile items, you need to either have them packed up in advance if you want to get the pickups over with quickly (which many auction companies do); or at least designate a packing area for your buyers & don't rush them out the door. The customer service here is sorely lacking.

Sisters In Charge Estate Sales
We apologize for your experience however we do make it very clear that we do not allow anyone in the home (we are in contract as well) and we do not supply packing materials. All this information is within our website and on our storefront. Most customers enjoy the route of an online auction to prevent having people in their home. We accommodate everyone the best we can, if a homeowner requests no one in the house we will ensure the homeowner is happy and gets exactly what they sign for. We appreciate your business and hope moving forward you understand our service.
 
AN
December 2024 NY

Hello, everything was perfect, Fast pickup of merchandise, and I even bought a concrete Frog from outside of the Garden... A+++++++++ Thanks again, Anthony Liucci

AN
November 2024 NY

TY!

AN
November 2024 NY

Smooth transaction and easy pickup.

AN
November 2024 New York

I've purchased from several auctions by Sisters in Charge. They are organized with quick pick ups.

AN
November 2024 NY

👍🏻

AN
August 2024 New York

Items perfect, great transaction!

AN
August 2024 Colorado

Great items shipped as promised. Very busy professional company with great communication. Thanks so much!

AN
July 2024 NY

Love their auctions

AN
July 2024 NY

Wonderful items and an easy transaction.