Chris Destefano
4.50 47 Reviews 
AN
March 2025 Connecticut

Smooth sailing

AN
March 2025 Connecticut

This is an edited review - Auctioneer made good effort to locate the "lost" item, then shipped to me at his expense. Appreciated it.

AN
February 2025 Connecticut

Probably one of the best auction houses we have ever dealt with at Kegman.net

AN
February 2025 Massachusetts

Fantastic seller. Shipping was offered and auction Item was shipped with care. Appreciate that you offer shipping! Thanks again!!

AN
January 2025 Connecticut

There was a time window to pick up items at 10:30. I texted Chris at 8:01 am to say that I would be there at 10:30 am the day of the pickup. At 10:34 am I texted "are you here?" at a self storage facility. There was no reply to the text. At 10:40 I called Chris and he let it go to to voicemail instead of answering. I waited another five minutes and told my brother that this guy was not responding. My brother then called Chris on his phone and Chris answered. My brother asked "when are you coming?" Chris said "in five minutes". Chris arrived at 10:50 am, twenty minutes late. He opened the door to the storage unit and then went to sit in his van. The storage unit was littered with trash that I had to sweep up in order to be able to move the heavy item I purchased (I took pictures). We also had to move two machines out of the way that were not mine, with zero help from Chris. The one good thing that I can say about Chris is his consistency, he didn't help the other two buyers who showed up after me.
Sellers beware of this level of poor service and at a premium price of 22%. Look for an auction professional who values and respects their customer's time. Chris is not that person.

Provenance Auctions
It was clearly stated that the buyer was responsible for moving and loading these 500-1000LB machines. I'm not really sure what you wanted me to do? Be a Cheerleader? Hold your beer? Funny thing is, I pulled my back out on Wednesday helping another buyer who didn't read the auction pickup instructions and decided to show up with no help. You were two guys with a trailer and winch and your piece was on wheels. The only thing I was at fault for was running 15 minutes late, which I apologized for and oddly enough was due to the fact that it took me and extra 30 minutes to get out of the house with my bad back. This storage unit was not ours but rented by our client; terribly sorry it wasn't up to your standards. It was very easy to see from the auction photos that eating off the floors wasn't going to be an option. So now buying a $10k machine for pennies on the dollar isn't good enough; I have to do backflips, serve doughnuts and coffee, break my back helping to move a 1000lb machine, and compliment you for making such a great buy... just to earn the commission? Thanks but no thanks.
 
AN
December 2024 Connecticut

Professional job as always

AN
December 2024 Connecticut

Thank you

AN
November 2024 Florida

Perfect

AN
November 2024 Connecticut

Thank you was perfect transaction

AN
August 2024 Massachusetts

good