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• January 17, 2025

There was a time window to pick up items at 10:30. I texted Chris at 8:01 am to say that I would be there at 10:30 am the day of the pickup. At 10:34 am I texted "are you here?" at a self storage facility. There was no reply to the text. At 10:40 I called Chris and he let it go to to voicemail instead of answering. I waited another five minutes and told my brother that this guy was not responding. My brother then called Chris on his phone and Chris answered. My brother asked "when are you coming?" Chris said "in five minutes". Chris arrived at 10:50 am, twenty minutes late. He opened the door to the storage unit and then went to sit in his van. The storage unit was littered with trash that I had to sweep up in order to be able to move the heavy item I purchased (I took pictures). We also had to move two machines out of the way that were not mine, with zero help from Chris. The one good thing that I can say about Chris is his consistency, he didn't help the other two buyers who showed up after me.
Sellers beware of this level of poor service and at a premium price of 22%. Look for an auction professional who values and respects their customer's time. Chris is not that person.

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• December 09, 2024

Professional job as always

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• December 03, 2024

Thank you

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• November 13, 2024

Perfect

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• November 12, 2024

Thank you was perfect transaction

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• August 30, 2024

good

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• August 22, 2024

I'm quite sour with this auction house. They advertised an item as available to ship and have shipping instructions within the listing. I followed the instructions, my email went unanswered. After 2+ weeks passed, I called and was told they were behind, my item would be quoted for shipping the following Monday. 2 more Mondays have passed. After raising a stink yesterday, I did hear from Chris who is now quoting me almost double what it should be to ship my item. This has not been a good experience and I do not recommend working with this establishment, especially if you need an item shipped.

Update - it's taken an additional week to just get invoiced for my astronomical shipping cost, on top of that they changed sales tax! And I still don't have a tracking #.

I won this lot on 7/24, here we are 8/21 and I still don't have my item or any indicator of when I will be receiving my item. My $12 win has turned into costing me over $50 and has been a major pain to babysit Chris and Provenance Auction House.

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• August 03, 2024

One of the best auctioneers on AuctionNinja. Accurate descriptions, good pictures, fast, friendly pick up. Great to deal with.

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• July 27, 2024

I picked up the merchandise today but the seller forgot to give me the clock radio
What can I do ???

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• June 25, 2024

Fantastic rug - Thanks