Fairlight demonstrates outstanding service in every aspect of their operations. The prompt availability of items and the consistently friendly and helpful demeanor of their staff, even under pressure, is commendable. Their commitment to professionalism and customer care is evident. Thank you to Jorge and the entire Fairlight team for consistently exceeding expectations.
Excellent experiences having purchased from several of their auctions over the last couple of years. My most recent was above and beyond! I had an issue with my email (my fault) and didn't realize it until the day after scheduled pickup. I reached out immediately, he was fantastic in communicating and working with me to get my item. I would recommend them 10/10 for service, communication, accuracy and overall experience. Thank you!
I bought a chair listed as "Good used condition" and looked good on the pictures. It had a broken arm and a tear in the cushion.
The Seller apologized about the bad experience and gave me a refund for the item, re-earning my trust and changing my rating to 5 stars. I would work with them again immediately if I had any concerns.