I purchased aHardy fly reel with an extra spool ,however I only received the reel no extra spool. I left two phone messages and one text message, with no response. Poor customer service. Beware! I'm happy with the refund, and the way things worked out.
spent almost $600 on a variety of items, one being a grill that showed the propane tank as included. When I got the grill home the tank was not in the cabinet below the grill as pictured. I tried to reach out the same contact number I'd texted to pick up and got no response. This was very disappointing. A partial refund or a 2nd meeting to get the tank would have been my preferred outcome but I couldn't even get a response or an apology. I don't think I'll be buying from this seller again.
They were well organized, described the items well, gave excellent directions to their pickup site, and even gave us some help loading everything into our truck. I definitely recommend Estate Inventory Auctions.