Had a sick child and couldn't pick up. They didn't even respond when I asked for an extension. I understand policies but there should be exceptions.
i want my money back my daughter spent an hour going there like some others that were there going circles trying to find this place 3 hours wastedi want a full refund immediately
It was a a busy pickup scene with many cars including a U-Haul truck. The narrow driveway caused congestion. In spite of this, the crew did a great job with keeping the traffic moving, delivering the items, all while smiling! Thank you.
Pick up was a disaster. They were not organized at all and cars were lined up on a main road. Lots of angry drivers trying to get past. Once on the property, if you got your stuff loaded up, you were trapped in the driveway waiting for everyone else to load. Very frustrating and unorganized.