Shawn Miller
5.00 105 Reviews 
AN
August 2024 New York

Awesome as always, great communication and smooth pick up. Thank you

AN
August 2024 Connecticut

Shawn and team never disappoint! Easy pickup, items ready. Friendly staff. Everything was just as described. Great experience!!

AN
August 2024 Rhode Island

I love bidding on items with this Auction house the items are always as described and they have some of the best treasures, they are also easy to have the items shipped

AN
August 2024 Connecticut

Disappointed & frustrated by Shawn & his team. My mother picked up our order & upon viewing some of the items she noticed a hole in one of the paintings which was never in the description nor in the photos. Shawn refunded her half because my mother still wanted the painting. However, when she arrived home with everything else, over several pieces of the porcelain I purchased were damaged/chipped/broken. My mother arrived there with her own packing material, but they were prewrapped by Shawn &/or his team. Which, I know this is something Clearing House advises sellers not to do. Because of the large order ($600+ worth of items) my mother upon receiving them thought they were fine to store securely in her car. Well, saran wrapping delicate porcelain with nothing in between any of the pieces proved to be an awful way to treat your high paying customers. I believe these pieces were mostly broken even prior to wrapping them because I only found a few of the chips along the way. So, not only was the listing inaccurate (said they were in general good condition with only maybe one or two pieces with "fleabite" chips to a rim) it seems like they tried to hid the damage in between the time of listing & then the sale. I went back to really inspect the photos & yeah, they were fine at the time of the photos. I left a voicemail with Shawn about this with no response what so ever. I said whoever packaged those should be fired & I still mean it. I even waited a couple of weeks to see if you would reach out. So, there's no follow through either unless you happen to talk to him in person. Pretty shady business practices & I'll be sure to avoid your auctions from here on out.

Clearing House Estate Sales
I'm sorry for your experience but am grateful for the opportunity to reply. I'm confused by who or whom was at the pick up. You refer to your mother, however the woman spoke in first person stating that she wanted the painting even after it was discovered there was damage. She also felt the need to inform me of how much She paid for the trophy. But the question of who picked up aside. The items as I stated to her are gently wrapped as a convenience to remain safe in storage and if she brought wrapping then by all means add some extra cushion to the breakables. However she chose no to even open the bundles. Instead opted to put everything into the bed of a pickup truck for what if i remember is an hour + ride. Additionally if you're referring to the butterfly dishware, it specifically states "chips larger than an eraser" was removed, which would mean hcips smaller then remained for the continuity of the set. The Saran wrap is to keep the pieces from shifting. It is not meant to be a protectant because it is ultimately YOUR responsibility to inspect and wrap your items. I would also like to reiterate that the items were put in the bed of a pick up truck and she opted to put a TV and Bench in the back seat instead of the fragiles. The pieces were fine in the photos and fine when given to the person at pick up. I cannot be responsible if they do not do their due diligence to inspect, wrap and safely transport the items. Furthermore, it's curious that you say you contacted me via phone, yet i have not missed any call or have voicemail from you and ironically is the 1 way it says not to contact me. The fact that I have held a 5 star rating until this review speaks for itself. The customer experience is my top priority regardless of your invoice total, of which you mention more than once, but it's a shame you have to stoop to a bullying, slanderous review, and saying I have shady business practices. I think we would both find it fortuitus if you heeded your last sentence.
 
AN
August 2024 Connecticut

All my items were wrapped perfectly Thank you

Clearing House Estate Sales
Thank you for the 5 star review!!. Always great to see you! Stay cool!
 
AN
August 2024 CT

easy transaction

Clearing House Estate Sales
Thank you for the 5 star review!! Although pick up was challenging I'm very pleased you had a 5 star experience!!! Hope to see you soon!
 
AN
July 2024 New Jersey

As always, very efficient, professional service - fast shipping, very good packaging, great communication. Absolutely love my won lots. Thank you for an excellent experience!

Clearing House Estate Sales
Alicja, rnThank you for the two 5 star reviews from your auctions winnings! Things have been very busy with a few estates, but starting in August i'll have a few great jewelry auction through the end of the year, one of which is over 200 pounds of vintage costume jewelry from a single client! I'll keep you posted, thanks again!rnShawn
 
AN
July 2024 New Jersey

Very efficient, professional service, great communication - fast shipping, very good packaging. Absolutely love my won lots. Thank you so much for an excellent experience!

AN
May 2024 Connecticut

Nice piece, as described, very helpful with pick-up

AN
May 2024 NY

fantastic experience compared to recent clearing house experience. This auctioneer returned my phone call immediately, was friendly, answered my questions honestly, listed accurate descriptions, packaged items professionally and provided quick delivery. what a treat! thanks

Clearing House Estate Sales
Thank you for the review Harriet! Very glad you had a great experience and appreciate the feedback! Keep your eyes peeled for vintage jewelry should go up next tues! Thanks again!