BUYER BEWARE! BL raised its sellers fee four times in the year. It went from 18% to 19% to 20% and is now 21%. We didn't notice this last increase until we reconciled the invoice. They say the rate published on their page but I discovered it was not, that is, until I pointed it out. They cheat and rip off their regular buyers.
Pickup: Chaotic. Staff of 3 scurried to find one woman's items. Almost every attempt was unsuccessful; no idea where anything is. NB: It's called planning and organization. No available parking on street, but told, "Do not double park!" If I hadn't feared being towed, I would have laughed. First time, last time - unless they list an item that is worth more than my home. (The man with the Eastern European accent was kind.)
Terry is always pleasant and helpful she goes the extra mile to help her customers from answering questions about the listings to shipping information. She cares about her customers and has pride in her business and employees. Terry always offers quality items that are photographed and described accurately. Thanks Terry!