ABC Estate Services & Hoarder Specialists

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• April 21, 2024

Items were listed as able to be shipped. After we won the items we asked what we needed to do for shipping. We received a message that they would be in contact. Then we received an invoice with bold "we do not ship" on it. So what I do is try to contact the seller again. After 3 days with several messages to the seller and 3 phone calls I finally got in contact with them. They rudely said "the only thing they said was they would be in contact" and Auction Ninja had made a mistake. They proceeded to tell me that they would be shipping on Friday. They contacted me 3 days after the end of the sale and told me shipping was going to be $20.45. I was shocked at the cost for what was listed as vintage toys. It took about 1 week after paying for the shipping to finally receive the items. I often use online auctions and never have I had such a horrible experience. Will never be a patron of this company again.

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• April 21, 2024

Always great auctions and great items! The whole process is super smooth as well! They are always so organized and easy at pick ups!

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• April 16, 2024

thanks

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• April 15, 2024

Nate and his team are the best! Always has great treasures, great pictures and organized pickups! Thanks!

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• April 14, 2024

Items shipped. As always great customer service and fun sale!

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• April 04, 2024

Great experience. I have purchased from this Auctioneer numerous times. They are always prepared for puck ups, kind and courteous. They respond quickly on emails and texts. My favorite Auctiineer.

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• April 03, 2024

Such a great and easy experience. I do a lot of online auctions and some are so unorganized. Hawk's Helpers is always on top of it when you show up. They are ready to go and make it so easy and fast. Love the whole experience with them and they have some great items!

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• April 02, 2024

I could not get back into the auction to bid on other items.I was able to bid on the items I already bidded on tho I could not return to the auction The other auction sites have a Return To Auction button Thank You

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• March 30, 2024

Their site had said if you message within a certain time frame after purchase they will ship - When I won the lot, the page then said NO SHIPPING? So I messaged them explaining I am not from Colorado, was just in the area visiting, but leaving before the pickup date. I offered to come early while still in town, and they said no we're on a different job site that day, so I responded asking about shipping (this was all the same day of purchase, so I think well within the time frame!) Their "NO SHIPPING" policy was not clear until AFTER purchase, feels very bait-and-switch at worst, disorganized at best. They just ignored my message, so I'm assuming won't ship and are just gunna keep my money (and apparently penalize me for it?! invoice says if not picked up, item is considered "abandoned" and bidding privileges will be revoked - Don't worry I don't plan on ever bidding with y'all or on this site again! Never had any problems like this on eBay.)
I'm fully prepared to pay extra for shipping (for Christ sakes, it's a little Garfield doll and two other very small toys! Not like it's an antique armoire!), but they just run away from communicating or trying to problem solve, so here I am in the reviews. I should've read the other reviews with shoppers who've had the same exact experience first and avoided them all together!

TL;DR: Don't know who Hawks' Helping, but it definitely isn't us. Poor customer service and clarity, so beware - if you have any hiccups caused by their surprise stipulations, they're gunna say nothing and just keep your money.

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• March 22, 2024

I am satisfy with my purchase